Expert Support and Management Services
24/7 support ticketing gives you access to on-site data centre technicians as well as engineers and programmers to help you manage your online business at any point in the clock. We provide access to an unprecedented level of skills in the hosting industry, possessing certifications including:
- MCSE (Microsoft Certified Systems Engineer) for Windows Server troubleshooting;
- CCNA (Cisco Certified Networking Associate) for networking;
- SCJP/SCWCD (Sun Certified Java Programmer/Web Component Developer) for Java programming.
We are also able to assist with many common applications including:
- Web Servers such as Apache, Lighttpd, Tomcat and Glassfish, modules and (F)CGI;
- Mail Servers such as Postfix coupled with anti-spam and anti-virus filters;
- Common SQL database configuration and maintenance;
- OS maintenance: security, users and permissions, updates and kernel upgrades.
Our programmers are also Web developers and database architects who can help you to scale your applications, optimise for speed, deploy new technology and troubleshoot your servers.