Managed Server Hosting

Why Choose Our Managed Services?

Our level of support stands out from the competition. Here's why:

• High quality hardware: All our hardware is sourced newly from reputable manufacturers including Dell, Kingston, Crucial, Seagate, Western Digital, Hitachi and Adaptec. All configurations are tested for potential compatibility issues and fully supported after installation.
• 100% power uptime: We use near-London data centres built with resilience to a Tier III standard. This means all facilities have dual power feeds, UPS battery banks and backup generators, gas fire suppression and 24/7 security to ensure 100% power uptime.
• 100% network uptime SLA: We own and operate a multihomed network, placing your servers just milliseconds away from leading international fibre networks as well as hundreds of other UK ISPs and their end users. We guarantee your committed bandwidth is always available via premium routes, so you'll have no problems at peak times or with short bursts of unexpected traffic.
• 24/7 support and advanced management: We're here to support any hardware or networking issues you may have at any time, by 24/7 ticketing or phone. On-site and on-call staff ensure diagnosis and repair of problems is as rapid as possible, using a stock of spare parts. We can also offer assistance with common software applications in addition to the option of a completely managed service.
• Free uptime monitoring and downtime alerts: Our in-house monitoring system uses 3 geographically distributed nodes to routinely test and identify problems with common Internet services running on your server. This includes basic connectivity (ping), HTTP websites and SMTP/IMAP/POP3 mail servers. Any problems can be notified to you by e-mail, SMS and Java mobile application. Our Network Operations Centre (NOC) also monitors all switch ports to maintain fault-free connectivity by detecting corrupted packets and transmission errors.