Our system confirms a problem with your service(s) from at least 2 independent locations.
E-mails and mobile alerts for confirmed problems are instantly dispatched, and our API is updated
After 5 minutes, unresolved problems are retransmitted via SMS text message*.
Website, Server and Network Monitoring
If your website or server experienced a problem which took it offline or made it intolerably slow, how would you know about it? You're certainly not going to be visiting the site every hour of the day and night to make sure it's working well! Instead you can use our monitoring packages which:
- Regularly check to ensure you are online and responding in a timely manner
- Rapidly notify you by e-mail, SMS and mobile app to any problems
- View your service from a visitor's perspective, and from 3 locations
- Allow you to check the status of all your monitors via our Hosting API
Our monitoring packages offer fantastic value, with additional discounts available for volume requirements and resellers. Contact us to see if you qualify.
Server monitoring is included as standard with our economy dedicated servers and enterprise managed dedicated servers.
* The SMS text message facility is optional. To be used by a client, their account must first be credited with purchased SMS credits. Credits are non-refundable but do not expire. The sending of SMS messages is then subject to the client's account being in credit; each SMS message of up to 140 characters is 1 credit (UK destinations only, increased charges apply to delivery overseas). Further credit may be added at any time. Delivery is via premium UK messaging routes.